I had lumineers placed on my top six teeth. Five went on fine, but the sixth one broke as he tried to place it. Then, when the replacement Lumineer came in, it didn’t match the others. Can I just get a refund?

Jenna L. – MIssouri

Jenna,

IF you are otherwise happy with how the rest of the Lumineers look, I might give your dentist a chance to make it right first. If you don’t like the way they look overall, then, yes, I’d ask for a refund and go to a different cosmetic dentist for your smile makeover.

With Lumineers, especially, you often end up with an inexperienced cosmetic dentist doing the work. They’re advertised to general dentists as being an easy cosmetic procedure to place. While they may be easy to place, getting them beautiful is something completely different. That requires more skill.

If you decide to go for a refund and get a different cosmetic dentist. Let me suggest you look at some of their before and after photos. Also, many good cosmetic dentists offer a beautiful smile guarantee. In Dr. Peck’s case, he doesn’t permanently bond on your veneers until you’re completely happy with them.

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