I have had nothing but problems with my Lumineers makeover. Even the day I came home with my new smile, three of the six of them fell off.  I went straight back to the dentist and he put them back on.  They lasted a few weeks and came off again. He re-bonded them a second time.  They lasted a short time longer and then two more came off, but this time I accidentally swallowed them because I was in the middle of eating a birthday cake. I talked to my dentist, but he said he can’t bond them on if I don’t have them and wants me to pay for two more Lumineers. Is this right? Should they keep falling off like this?

Janice M.

Dear Janice,

Absolutely not! Your Lumineers should stay bonded onto your teeth. Even the word “bonding” indicates they should stay on.  Most dentists never have a veneer of any brand fall off, let alone constantly falling off every few weeks.

Your best bet, at this point, is to ask for a refund. He’s not given you the minimum of care, which is the procedure actually stays on.

If he gives you a problem with this, you can always tell him you’re going to get a second opinion of his work from another cosmetic dentist. Most dentists want to look good in front of their peers. He’ll likely be more willing to give you a refund if not doing so would be embarrassing to him.

One of the problems with Lumineers is they’re heavily marketed to inexperienced cosmetic dentists. As your dentist doesn’t even seem to know the basics of bonding, I’d say he falls into that category.

Don’t be surprised if whatever cosmetic dentist you end up after this one recommends a different brand. That’s okay. Lumineers is just one brand.  Find a dentist who has done beautiful work and trust them to know the best brand for your smile.

This blog is brought to you by Dr. Kevin Peck.